Cleaning
Computers
Laundry Facilities
Mail
Newspaper Readership Program
Parking
Recycling Program
Television Service

Cleaning

Housekeeping staff is available Monday-Friday, 8:00 a.m.-6:30 p.m., and Saturday and Sunday, 9:30 a.m.-6:00 p.m. to clean and maintain residence hall buildings. To ensure a comfortable and healthy living environment, the housekeeping staff performs the following tasks:

• Cleaning and disinfecting bathrooms and fixtures (Oak and Maple bathrooms are done on a daily basis; Spruce and Cedar bathrooms are done on a rotating schedule).
• Surface cleaning bathrooms
• Cleaning and disinfecting showers
• Removing common area trash and recycling material
• Sweeping and vacuuming lobby areas and hallways
• Cleaning lobby areas
• Repairing and maintaining building system components (as needed)
• Performing other duties as necessary

Student Responsibilities
Each student is responsible for the condition of his/her residence room, furnishings, and any damages or losses that may occur during occupancy. Each student should also take action to prevent unnecessary cleaning needs that adds to the workload of housekeeping staff. Additional cleaning requirements beyond the normal cleaning schedules results in less time for staff to spend on their routine tasks to meet established cleaning standards.

To help keep the residence halls clean, students should:

• Dispose of trash in designated areas, making sure everything goes in—not around—the containers. Personal trash should not be placed in bathroom or lobby receptacles.
• Sort recyclable material by following the instructions on the receptacles.
• Clean up after themselves. If a student creates a mess or becomes ill, it is that student's responsibility to clean up the mess.
• Put what they sweep from their rooms in the trash can, not the hall corridor.
• Routinely clean their rooms.
• Never put food down the bathroom sinks!

Vacuum cleaners are available for student use. Students should see their RAs for additional information.

Computers

Ethernet Connections
Each residence room has been wired for Ethernet connections, enabling students to access the Internet using a personal computer. Learn about the software required for this connection and information on how to have the connection activated.

Technical Support
ResTECH (Residential Technical Support) is designed to assist students living in the residence halls with computer and networking support. For additional information about available services, contact ResTECH at 814-949-5363, or visit the ResTECH Web site.

Computer Labs
Computer labs are available in each residence area for exclusive use by the residents of that building. There is also a computer lab located on campus on the second floor of the Computer & Learning Resources Center (CLRC) Building, which is adjacent to the Eiche Library.

Laundry Facilities

Fully equipped laundry facilities are located in each residence area for exclusive use by on-campus residents. LionCash+ is the only acceptable way to pay for laundry. The wash cycle is $1.50 per cycle, and drying is $0.50 per cycle. Funds can be deposited to your LionCash+ account online or at the Housing and Food Services Office. Problems with laundry facilities should be reported to Housing and Food Services.

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Mail

Incoming mail must be addressed properly, using the following format:

Student's Name
Mailbox Number
Penn State Altoona
3000 Ivyside Drive
Housing and Food Services
Altoona PA 16601-3760

Mailboxes
Each residential student is assigned a mailbox to share with his/her roommate. Mailbox numbers correspond with the hall/room number, and will be provided at check-in, along with mailbox combinations. Students who move to a different residence hall room will be assigned to another mailbox. Mail is placed in student mailboxes on a daily basis Monday through Friday. Mailboxes are located in the lobby of the Housing and Food Services Building, outside the Port-Sky Café entrance.

Packages
A package notice slip will be placed in the mailbox if the student receives a package that does not fit in the mailbox. Packages can be picked up at the Housing and Food Services Office during the time specified on the package notice. The package notice slip and id+ card must be presented in order to receive a package.

Forwarding Address
At the end of spring semester, all students must submit a forwarding address to Housing and Food Services in order for mail that is received after the semester ends to be forwarded during the summer. Students should also contact companies and inform them of the forwarding address to prevent any delay in receiving mail. 

Newspaper Readership Program

Newspapers are available Monday through Friday at convenient locations throughout campus. National favorites USA Today and the New York Times are provided by the Newspaper Readership Program as well as the local newspaper, the Altoona Mirror.

Any problems relating to the function of the newspaper machine should be reported to Student Affairs or send an email.

Parking

Any student who wishes to have a vehicle on campus must register and pay the fee for a parking permit with the University Police Office, located in Willow Building. Visit the University Police site for more information.

Recycling Program

Penn State has taken proactive measures to reduce waste and protect the environment. The residence areas have been leaders in Penn State's recycling movement, and all residents are encouraged to participate. There are convenient recycling containers located throughout campus. Cardboard, office paper, aluminum cans, and plastic are recycled. 

Television Service

Cable TV connections are provided in each residence room. Cable TV service is provided by Atlantic Broadband. Call 814-946-5491 to report problems with cable TV.

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