Cleaning
Student Responsibilities
Computers
Laundry Facilities
Mail
Newspaper Readership Program
Parking
Recycling Program
Telephone Service
Television Service
Cleaning - Housekeeping Staff
Housekeeping staff is available Monday-Friday, 7:00 a.m.-6:30 p.m., and Saturday and Sunday, 9:30 a.m.- 6:00 p.m. to clean and maintain residence hall buildings. To ensure a comfortable and healthy living environment, the housekeeping staff performs the following tasks:
- Cleaning and disinfecting bathrooms and fixtures on a rotating schedule.
- Surface cleaning bathrooms
- Cleaning and disinfecting showers
- Removing common area trash and recycling material
- Sweeping and vacuuming lobby areas and hallways
- Cleaning lobby areas
- Repairing and maintaining building system components (as needed)
- Performing other duties as necessary
Student Responsibilities
Each student is responsible for the condition of his/her residence room, furnishings, and any damages or losses that may occur during occupancy. Each student should also take action to prevent unnecessary cleaning needs that adds to the workload of housekeeping staff. Additional cleaning requirements beyond the normal cleaning schedules results in less time for staff to spend on their routine tasks to meet established cleaning standards.
To help keep the residence halls clean, students should:
- Dispose of trash in designated areas, making sure everything goes in-not around-the containers. Personal trash should not be placed in bathroom or lobby receptacles.
- Sort recyclable material by following the instructions on the receptacles.
- Clean up after themselves. If a student creates a mess or becomes ill, it is that student's responsibility to clean up the mess.
- Put what they sweep from their rooms in the trash can, not the hall corridor.
- Routinely clean their rooms.
- Never put food down the bathroom sinks!
Vacuum cleaners are available for student use. Students should see their RAs for additional information.
Computers
Ethernet Connections
Each residence room has been wired for Ethernet connections, enabling students to access the Internet using a personal computer. Visit the Computer Center to learn about the software required for this connection and information on how to have the connection activated.
Wireless is also available in the lobbies of Lawrence, Niagara, Perry, Ohio, and Senat Halls, Packet Community Center, and Tigress Hall laundry facilities.
Technical Support
Residence Hall Network Help Desk is designed to assist students living in the residence halls with computer and networking support. Contact the Help Desk at 814-898-6550 or email.
Computer Labs
Computer labs are available throughout campus. Learn about the hours of operation and location.
Laundry Facilities
Fully equipped laundry facilities are located in each residence area for exclusive use by on-campus residents. Washing machines cost $1.50 per load, and $0.50 charge for dryer cycles. LionCash+ is the only acceptable way to pay for laundry. Funds can be deposited to your LionCash+ account online or at the Housing and Food Services Office.
Problems with laundry facilities should be reported to Housing and Food Services.
Mail
Mail Services is provided through the Operations Department. On-campus students must apply online in order to be assigned a mailbox. The same mailbox will be used during the time that you reside on campus.
To receive a mailbox, complete the online Student Mailbox Request Form. Instructions for how to retrieve your mailbox number and combination will be provided. You will need your Penn State Access ID account and password in order to log on.
To ensure that you receive your mail in a timely manner, use the following campus address for all your mailings:
< Student Name >
PSU Behrend MB# < Mailbox Number >
4701 College Drive
Erie PA 16563
Two students will share one mailbox. Learn more about your mailbox combination.
Please visit Mail Services online for additional information about contact information, rules and regulations, student package tracking system, and other important information.
Mailboxes are located on the ground floor of the Reed Union Building. The Mailroom can be contacted at 814-898-6494.
Forwarding or Change of Address
At the end of spring semester, all students must submit a forwarding address to the Mailroom in order for mail that is received after the semester ends to be forwarded during the summer. Students should also contact companies and inform them of the forwarding address to prevent any delay in receiving mail. If you have a change in your permanent mailing address, you need to change it with the University using eLion, and with the United States Post Office.
Newspaper Readership Program
Newspapers are available Monday through Friday at convenient locations throughout campus. National favorites USA Today and the New York Times, as well as the local newspaper the Erie Times News, are provided. Learn more about the Newspaper Readership Program.
Any problems relating to the function of the newspaper machine should be reported to Student Affairs.
Parking
Students who wish to have a vehicle on campus must register for a parking permit with the Parking and Dispatch Office, operated by Police Services, located in 10 Erie Hall or register online for a parking permit.
Recycling Program
Penn State has taken proactive measures to reduce waste and protect the environment. The residence areas have been leaders in Penn State's recycling movement, and all residents are encouraged to participate. There are convenient recycling containers located throughout campus. Cardboard, office paper, aluminum cans, and plastic are recycled.
Telephone Service
Each residence room is equipped with a telephone outlet as part of the Housing and Food Service Contract. Local and non-toll long-distance calls, subject to restrictions imposed by the long-distance carrier, may be made and received on the telephone line. The cost of local and campus telephone service is included in the room and board fee. Toll long-distance calls cannot be made on the telephone; students are advised to purchase a phone card to place such calls. Students can request a telephone from the Housing and Food Services office if one is needed. Learn more about telephone service.
Telephone Problems
Submit an online maintenance request for problems relating to telephone or voice mail service.
Local Telephone Calls
To make an on-campus telephone call, dial the last four digits of the phone number. For off-campus telephone calls, dial a ‘9’ before the telephone number. For emergencies, contact Police Services at x6231 (on campus) or 814-898-6231.
Long-Distance Telephone Calls
Long-distance telephone calls can be placed using a calling card or by calling collect. To dial long-distance, dial "9", "1", then the area code and phone number.
Violation of Pennsylvania Criminal Law
The following acts can result in fine, cost, and/or imprisonment:
- Placing telephone calls to annoy, molest, or harass another person, or using indecent language while on a call;
- Giving information to an operator so that charges for telephone calls or service are made to an account, person, firm, or institution without authorization, or to a fictitious or nonexistent number;
- Installing anything to rearrange or tamper with any telephone company facility, wires, or equipment to avoid payment.
Television Service
One cable TV connection is provided in each residence room, and basic service is provided by Time Warner Cable.
