Housing and Food Services employs general maintenance employees to work on daily and routine residence hall problems. However, some problems are beyond the skill level of our employees and require outside vendors to complete the repairs. Housing and Food Services has contracts with other Penn State departments and vendors to address certain areas, such as telephone service, cable TV, Ethernet connections, laundry facilities, and card access.
| EMERGENCY CONTACTS | |
| Housing and Food Services | 814-898-6161 |
| Residence Life | 814-898-6111 |
| University Police | 814-898-6101 |
Maintenance Requests
Routine maintenance requests can be submitted online or by calling Housing and Food Services during normal business hours at 814-898-6161.
What is the difference between routine and emergency repairs?
Routine Repairs are problems that can be scheduled, and does not require immediate attention - even though the student would like it taken care of as soon as possible. Examples include a burned-out light bulb, problems with the refrigerator/microwave unit, a torn window screen, etc.
Emergencies are identified as anything that needs to be fixed immediately. If it's not remedied, serious injury or damage will result. Emergency repair examples include:
- Loss of hot or cold water
- Loss of heat
- Loss of steam supply
- Loss of electricity (beyond normal power outages)
- Electrical hazard
- Flooding or major leak
- Fire
- Gas leak
- Any condition that represents a significant imminent threat or potential hazard to the community
- Glass window breakage that is a potential safety and/or security hazard
- Pest emergencies (bats, bees, etc.)
See above for emergency phone contacts.
Lockouts
For lockouts or lock problems, contact Housing and Food Services at 814-898-6161 during normal business hours. After hours, contact University Police at 814-898-6101.
