Whom should I contact for phone repair or service?
Call the maintenance hotline at 570-450-3376,
or visit the Housing and Food Services office.
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Who should I call about
cable TV problems?
Contact Service Electric
at 800-233-9100 or 570-454-3841.
Whom should I call to
report a malfunctioning washer or dryer?
Contact Housing and Food Services during normal business hours
at 570-450-3120, or send an e-mail.
The
vending machine is not working properly.
Contact Housing and Food Services during normal business hours
at 570-450-3120, or send an e-mail.
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I
lost some funds in the vending machine. How do I get a refund?
Contact
Housing and Food Services during normal business hours at
570-450-3120, or send an e-mail.
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There
is a mess in the residence hall that needs cleaned.
Housekeeping services are provided during the following time
periods:
- Monday - Thursday: 7:00
a.m. - 11:30 p.m.
- Friday
- Saturday: 7:00 a.m. - 3:30 p.m.
- Sunday:
3:30 p.m. - 11:30 p.m.
Contact
Housing and Food Services during normal business hours at
570-450-3120 or send an e-mail,
and they will notify a housekeeping employee of the situation.
After hours, contact Residence Life or your resident assistant
(RA).
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I cannot get my computer
connection to work. Whom should I call?
Contact Residence
Hall Computing at 570-450-3456 or send an e-mail.
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I lost my room key. What
do I need to do?
Contact Housing and Food Services as soon as possible during
normal business hours at 570-450-3120. After hours, contact
Residence Life at 570-450-3070 or 570-450-3066. A temporary
key will be issued for a specified time period. If the original
key is not found within that time frame, the room door core
will be replaced. The cost of the new core and keys will be
charged to your student account.
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I lost my id+ card. What
do I need to do?
Visit Housing and Food Services as soon as possible during
normal business hours to obtain a new id+ card at the current
replacement fee. After business hours, you can suspend your
card online. If you
lose your card after normal business hours, you will have
to wait until the next business day to obtain a new id+ card.
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I would like to park
my car on campus. How do I get a parking permit?
Contact Police Services, located in West Hall office, during
normal business hours at 570-450-3140 to obtain a parking
permit. There is no fee for parking.
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I
would like to have a guest stay over in my room. Where can
I find the guest policy?
Contact the Residence Life Office at 570-450-3070
or 570-450-3066, speak with your RA, or refer to the
A Community Guide to Living-In at Hazleton guidebook
for additional information regarding the guest policy.
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I would like to clean
my room. Where can I get a vacuum cleaner and cleaning supplies?
Vacuum cleaners can be checked out through Residence Life.
Students must provide their own cleaning supplies. Garbage
bags are available for students from the housekeeping staff.
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Where can I store my
bicycle?
Bicycle racks are located outside of each residence hall.
The owner must provide a lock and chain to secure the bicycle.
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