Whom should I contact for phone repair or service?
Call the maintenance repair hotline at 717-749-5120, or complete
the "Service Maintenance Form", which is located
on the Housing and Food Services bulletin board in each residence
area.
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Who
should I call about cable TV problems?
Contact ComCast at 610-842-5321.
Whom
should I call to report a malfunctioning washer or dryer?
Contact Housing and Food Services during normal business hours
at 717-749-6081, or send an e-mail.
The
vending machine is not working properly.
Contact Housing and Food Services during normal business hours
at 717-749-6081, or send an e-mail.
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I
lost some funds in the vending machine. How do I get a refund?
Contact
Housing and Food Services during normal business hours at
717-749-6081, or send an e-mail.
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There
is a mess in the residence hall that needs cleaned.
Housekeeping services are provided Monday – Sunday,
8:00 a.m. to 4:30 p.m. Contact Housing and Food Services during
normal business hours at 717-749-6081 and they will notify
a housekeeping employee of the situation. After hours, contact
Residence Life or your resident assistant (RA).
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I cannot get my computer
connection to work. Whom should I call?
Contact Residence Hall Computing at 717-749-6193.
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I
lost my room key. What do I need to do?
Visit Housing and Food Services as soon as possible during
normal business hours to obtain a temporary key. The temporary
key will be issued for a specified amount of time. At the
end of that time, if the original key is not found, a new
room door core will be installed. The cost of the core and
replacement keys will be charged to your student account.
After hours, contact Residence Life at 717-749-6156 or your
RA to gain temporary entrance.
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I
lost my id+ card. What do I need to do?
Visit Housing and Food Services as soon as possible during
normal business hours to obtain a new id+ card at the current
replacement fee of $15.00. After business hours, you can suspend
your card online.
If you lose your card after normal business hours, you will
have to wait until the next business day to obtain a new id+
card.
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I
would like to park my car on campus. How do I get a parking
permit?
Contact Police Services, located in Wiestling Hall, during
normal business hours to obtain a parking permit.
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I
would like to have a guest stay over in my room. Where can
I find the guest policy?
Contact the Residence Life Office to obtain a copy of the
guest policy. The policy is also published in the Mont
Alto Student Calendar and Handbook.
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I
would like to clean my room. Where can I get a vacuum cleaner
and cleaning supplies?
Vacuum cleaners can be checked out through Residence Life.
Students must provide their own cleaning supplies.
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Where
can I store my bicycle?
Bicycle storage areas are located outside of each residence
hall. The owner must provide a lock and chain to secure the
bicycle.
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